1. General Terms and Conditions
1.1 By accepting the above quotation in writing, the Client agrees to the terms and conditions of DT Kooiman (hereinafter referred to as “the Contractor”). These general terms and conditions apply to all projects of DT Kooiman, registered with the Chamber of Commerce under CoC number 71040250, and to all other agreements between the Contractor and the Client. Agreements based on these general terms and conditions are concluded upon written confirmation by the Client.
2. General Data Protection Regulation
2.1 The Client is solely responsible for obtaining permission to film and/or photograph attendees at the location. The Client is responsible for complying with the General Data Protection Regulation (GDPR) at the location and during the use/distribution of materials. The Client bears ultimate responsibility for informing visitors/stakeholders about this.
3. Feedback
3.1 After delivery of the product, the Client will be given the opportunity to provide feedback free of charge up to two times. The Contractor is responsible for notifying the Client of the status of the product. If modifications are desired to the already modified version, the Contractor reserves the right to charge an additional fee in consultation with the Client.
4. Delivery & Copyright
4.1 Raw materials are not supplied, unless otherwise agreed in writing. Costs are associated with this, which will be coordinated with the client.
4.2 The Contractor remains the author of the raw footage unless otherwise agreed in writing. The Client does not have the right to appropriate, edit, or distribute the footage without the explicit permission of the Contractor.
5. Refunds & cancellation policy
5.1 After acceptance of the quotation, it is possible to cancel the assignment free of charge up to fourteen days before the execution of the assignment, with the exception of previously agreed costs. If preparations for the assignment have already been made, these will be charged by the contractor.
5.2 If the assignment is cancelled by the client within fourteen days to 48 hours before the execution of the assignment, the contractor reserves the right to charge 50% of the total costs.
5.3 If the Assignment is cancelled by the Client within 48 hours prior to the execution of the assignment, the Contractor reserves the right to charge 100% of the total costs.
5.4 In its cancellation policy, the Contractor takes into account unforeseen and personal circumstances of the Client, such as death or illness, and may, in consultation with the Client, allow the Contractor to cancel free of charge. If the Contractor has already incurred costs, these costs shall be fully reimbursed by the Client.
6. Payment
6.1 The Contractor has the right to demand payment of an advance of 50% from the Client. Failure to pay the advance (on time) may be grounds for the Contractor to (temporarily) suspend the work.
6.2 The Client pays 21% VAT on top of the agreed rate (with the exception of VAT-exempt projects). This tax is included by the Contractor in the quotation prior to the assignment.
6.3 Payment by the Client of the amounts due to the Contractor must be made within 30 days of the invoice date, unless otherwise agreed.
6.4 If the Client has not paid within the period of 30 days, the Client shall be in default by operation of law, and the Contractor shall be entitled to charge statutory (commercial) interest from that moment.
6.5 If the Client has not paid within the period of 30 days, the Client is obliged to reimburse all actual judicial and extrajudicial (collection) costs incurred by the Contractor. The reimbursement of the costs incurred is not limited to any cost order determined by the court.